Customer is categorized under the 'Software' expense category, specifically in the 'Customer Service and Support Software' subcategory.
Role of the Expense in Business
Customer (also known as Kustomer) offers a customer service platform, essential for businesses in managing customer interactions, support tickets, and service workflows.
A retail business using Customer for managing customer support interactions and tracking service requests would categorize these expenses under 'Customer Service and Support Software'.
For smaller businesses using Customer for basic customer interaction management, it might be categorized under 'General Customer Service Tools'.
Customer's specialization in customer service and support categorizes it within the 'Software' expense category, particularly for managing customer interactions and support.