What expense category does Frontapp fall under?

Audrey CarrollAudrey Carroll, Senior Manager, Accounting, Ramp

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Navigating business expenses can be tricky, especially when it comes to software like Front (previously Front). So, where does Front fit in your expense categories? Let's break it down to help you classify it correctly and keep your finances in order.

Classifying Front expenses

Front primarily falls under the software expense category, specifically as a communication tool. When categorizing Front expenses, consider:

  • Communication software: Since Front unifies emails, SMS, and social media messages, it's fundamentally a communication platform.
  • Software as a Service (SaaS): It's a cloud-based subscription service, making it a typical SaaS expense.
  • Customer support software: If you're using Front mainly for customer interactions, it can fit here.

Examples of Front expenses

Some common examples of Front expenses that your business might incur include:

  • Subscription expenses: They include the cost of paying for Front licenses, including monthly or annual subscription fees.
  • Upgrade expenses: These include costs associated with upgrading to a different Front plan, such as additional features or increased user limits.
  • Customization expenses: Costs associated with customizing Front to meet specific business needs, such as integrations or workflow automation.
  • Support and training expenses: Costs associated with receiving support and training for using Front, such as onboarding fees or premium support services.

For example, if your company subscribes to Front’s monthly plan, this expense should be categorized under communication software expenses.

Tax implications of Front expenses

Understanding the tax implications of Front expenses can benefit your bottom line. Key points include:

  • Tax deductibility: Communication software costs are generally tax-deductible as ordinary and necessary business expenses.
  • Capital expenditures: Costs relating to purchasing a lifetime license or upgrading to a custom plan need to be capitalized and depreciated over time.

To ensure accurate financial reporting and tax compliance, keep detailed records of all software subscriptions and licenses. Consistently categorize these expenses to simplify tax reporting and auditing. Additionally, consult with a tax advisor to ensure compliance, as tax laws can vary. Streamlining expense tracking and properly recording these expenses can lead to significant tax savings for your business.

Let Ramp automate your expense process

Managing and categorizing expenses like Front doesn't have to be a hassle. Ramp can automate the process, tracking your software expenses seamlessly. With Ramp, you can ensure consistent categorization, simplify record-keeping, and focus on what matters—growing your business.

See how Ramp automates accounting and more

As we scale we need tools that are built to scale with us - we need to see expenses real time, we need to see duplicate spend. These types of insights are important to the health of our business.

Steve Padis

SVP Finance & Strategy, Barry's

The information provided in this article does not constitute legal or financial advice and is for general informational purposes only. Please check with an attorney or financial advisor to obtain advice with respect to the content of this article.

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