What expense category does PagerDuty fall under?

Answer

PagerDuty is categorized under the 'Software' expense category, specifically in the 'Incident Response and Operations Management Software' subcategory.

Role of the Expense in Business

PagerDuty provides incident response and operations management solutions, widely used by IT teams and businesses for real-time alerting, on-call scheduling, and incident tracking.

Practical Example

An IT department using PagerDuty for managing on-call schedules and incident response would categorize these expenses under 'Incident Response and Operations Management Software'.

Specialized Expense

For smaller teams or businesses using PagerDuty for occasional incident management, it might be categorized under 'General IT Management Tools'.

Conclusion

PagerDuty's role in incident response and operations management categorizes it within the 'Software' expense category, specifically for IT operations and incident management.