Expense Category
What expense category does Salesforce fall under?
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Salesforce falls under the 'Software' expense category, specifically in the 'Customer Relationship Management (CRM) Software' subcategory.

Role of the Expense in Business

Salesforce is a comprehensive CRM platform used for managing customer information, sales processes, and marketing campaigns, crucial for businesses in maintaining customer relationships and driving sales.

Practical Example

A sales team using Salesforce for tracking customer interactions and sales pipeline management would categorize these expenses under 'Customer Relationship Management (CRM) Software'.

Specialized Expense

In scenarios where Salesforce is used for specific, limited CRM tasks, it might be categorized under 'General Sales and Marketing Tools'.


Salesforce's extensive CRM capabilities categorize it within the 'Software' expense category, specifically under CRM software.

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As we scale we need tools that are built to scale with us - we need to see expenses real time, we need to see duplicate spend. These types of insights are important to the health of our business.
Steve Padis, SVP Finance & Strategy, Barry's
The information provided in this article does not constitute legal or financial advice and is for general informational purposes only. Please check with an attorney or financial advisor to obtain advice with respect to the content of this article.

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