Spotlight: Digits sees happier customers and product virality with Ramp

With the launch of Ramp’s App Center, technology partners can now access rich transactional metadata to extend their core product offerings and reach more prospective customers. In this spotlight, the Digits team shares how they are using the Ramp API to streamline the flow of financial data.

Q&A with Jeff Seibert

We recently spoke with Jeff Seibert, Founder & CEO of Digits, to learn how the Ramp API is helping the team deliver exceptional experiences to customers.

‍

What is Digits? 

Digits automates accounting for modern, tech-forward businesses. We deliver a modern, intuitive financial tool, paired with superior, real-time accounting capabilities, that enables customers to scale their business.  

‍

What made you decide to use the Ramp API?

Founders are constantly juggling different tasks—and data entry and bookkeeping shouldn’t be one of them. With 25% of Digits’ customer base already using Ramp, there was a clear need to create a seamless bridge between the two systems. To make the Digits accounting experience truly exceptional, it was critical to integrate customers’ Ramp transactions directly into Digits. The typical way of exporting CSV files and manually importing transactions into your accounting software didn’t align with the customer experience we pride ourselves on at Digits. 

‍

The Ramp API integration automates the seamless flow of financial data into Digits, enhancing accuracy and freeing up valuable time for business owners. This means less time on routine tasks and more time spent focusing on growing their business.

‍

How are you using the Ramp API?

Digits integrates with several leading fintech products, including Stripe and Plaid, and we’re always looking to expand. Seamless real-time data flow is crucial to our mission of modern, automated accounting. Since implementing the Ramp API, Digits’ accounting abilities have been greatly enhanced, notably:

• Real-time data access: Instant updates from Ramp transactions enable us to offer up-to-the-minute financial insights.
• Streamlined accounting workflow: Our industry-leading AI Bookkeeping models automatically book transactions for shared customers, which are then reviewed by our team of internal CPAs. Automated data import reduces redundant data entry tasks, allowing our team to focus on more strategic tasks and activities. Having all of the associated context from Ramp improves the quality and speed of our accounting. 
• Improved accuracy and efficiency: Even with events from other financial systems, like bank accounts, our AI-driven system matches and reconciles transactions faster, boosting both accuracy and efficiency. 

‍

With the Ramp API, we have been able to save time, improve the customer experience, and boost accounting accuracy. 

Integrating the Ramp API has been an equally great move for Digits. Our customers value automation and streamlined processes—the Ramp API has significantly let us deliver fast, accurate accounting, without the typical hassle required on the customer’s side.” - Jeff Seibert, Founder & CEO, Digits

How has Ramp benefitted your customers? 

This integration has been a big win for our customers! The onboarding process has been greatly streamlined, requiring customers to simply log in and connect Ramp —  no more messy manual exports or uploads. Once connected, customers get a clear view of critical financial transactions, specifically reimbursements and corporate card transactions, right within Digits. This integration accelerates bookkeeping, speeds up the accounting process, and helps close the books faster, making business financial management more efficient and insightful.

‍

Digits’ goal is to make accounting magical, reducing the need for customers to lift a finger — things should just work. With the Ramp API integration, we're successfully achieving that, providing a smooth and effortless experience for our customers.

‍

How has Ramp API allowed you to grow and scale?

Integrating the Ramp API has been an equally great move for Digits. Our clients value automation and streamlined processes, and the Ramp API has significantly let us deliver fast, accurate accounting without the typical hassle required on the customer’s side. As a result, we’re seeing happier customers who are a catalyst for more referrals, positive reviews, and ultimately product virality.

Add Ramp API to your toolbox

If you’re ready to choose a better way to build, it’s time to sign up to join the community of technology partners already contributing to the Ramp marketplace ecosystem. By powering your product with spend management functionality, you reach more customers with better experiences.

‍

Sign up to become a technology partner today.