10%
arrow_downward2% YoY
#3
Summary
- New Relic ranks #3 within the Observability category, maintaining its position month-over-month.
- As of December 2025, 10% of organizations who have a vendor in the Observability category use New Relic: down 2 percentage points from last year.
- New Relic has the highest adoption among enterprise companies (19%), compared to mid-market (14%), small-to-medium businesses (8%), and micro-SMB (7%).
- New Relic key capabilities include full-stack monitoring, AI-powered anomaly detection, and distributed tracing, supporting comprehensive application performance management and observability.
Key stats
10%
arrow_downward2% YoY
Mid-Market, 44%
9%
8%
#3
#5
Adoption Rates by company size
| Company size | Adoption rate |
|---|---|
| SMB | 8% |
| Mid-market | 14% |
| Enterprise | 19% |
About New Relic
New Relic is an intelligent observability platform that monitors full-stack application performance, infrastructure, and security. It helps engineering teams resolve issues faster through unified data analysis and transaction observability.
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About this data
These insights come from Ramp’s procurement and renewal data, built on real-world transactions observed across our platform. Figures represent aggregated observations from Ramp Procurement and Renewals activity.
| Date | New adopter share | Competitor switch rate | Dominant FTE segment | Adoption rate (Enterprise) | Adoption rate (Mid-Market) | Adoption rate (SMB) |
|---|---|---|---|---|---|---|
| Dec 2025 | 9% | 8% | Mid-Market, 44% | 19% | 14% | 10% |
| Nov 2025 | 8% | 9% | Mid-Market, 44% | 19% | 14% | 10% |
| Oct 2025 | 6% | 9% | Mid-Market, 44% | 19% | 14% | 10% |
| Sep 2025 | 4% | 9% | Mid-Market, 45% | 19% | 14% | 10% |
| Aug 2025 | 11% | 9% | Mid-Market, 45% | 20% | 15% | 10% |
| Jul 2025 | 6% | 9% | Mid-Market, 46% | 21% | 14% | 10% |
| Jun 2025 | 4% | 9% | Mid-Market, 47% | 20% | 15% | 10% |
| May 2025 | 7% | 9% | Mid-Market, 45% | 20% | 15% | 11% |
| Apr 2025 | 5% | 9% | Mid-Market, 44% | 21% | 16% | 11% |
| Mar 2025 | 6% | 9% | Mid-Market, 48% | 24% | 16% | 12% |
| Feb 2025 | 10% | 9% | Mid-Market, 47% | 25% | 16% | 12% |
| Jan 2025 | 9% | 10% | Mid-Market, 49% | 23% | 17% | 12% |
| Dec 2024 | 8% | 10% | Mid-Market, 48% | 22% | 16% | 12% |
| Nov 2024 | 8% | 10% | Mid-Market, 52% | 21% | 17% | 12% |
| Oct 2024 | 9% | 10% | Mid-Market, 51% | 17% | 17% | 13% |
| Sep 2024 | 7% | 10% | Mid-Market, 51% | 14% | 17% | 13% |
| Aug 2024 | 11% | 9% | Mid-Market, 53% | 14% | 16% | 13% |
| Jul 2024 | 12% | 9% | Mid-Market, 52% | 15% | 16% | 12% |
| Jun 2024 | 6% | 10% | Mid-Market, 52% | 15% | 17% | 12% |
| May 2024 | 8% | 10% | Mid-Market, 52% | 15% | 17% | 13% |
| Apr 2024 | 10% | 9% | Mid-Market, 54% | 17% | 17% | 12% |
| Mar 2024 | 9% | 10% | Mid-Market, 51% | 15% | 18% | 13% |
| Feb 2024 | 9% | 10% | Mid-Market, 53% | 17% | 17% | 13% |
| Jan 2024 | 11% | 8% | Mid-Market, 56% | 19% | 16% | 13% |