Slack vs. Discord: A data-backed comparison
Explore Slack and Discord’s features, pricing, adoption trends, and ideal use cases to help you determine which communication platform best fits your team.
Slack vs. Discord at a glance
Slack targets professional teams with structured channels, robust automation, and deep integrations with workplace tools. It's widely adopted in tech and enterprise settings where internal workflows and app connectivity matter.
Discord, originally for gamers, now serves casual communities and hobbyist groups. It offers voice-first communication, fewer business-focused integrations, and limited automation, making it better for informal, always-on conversations.
Metrics | Slack | Discord |
---|---|---|
Relative cost | 28% lower cost than category average | 93% lower cost than category average |
Adoption trend | 7% QoQ adoption growth | 6% QoQ adoption growth |
Primary user segment | – | – |
Best for | Micro businesses that need team communication and collaboration tools without the complexity of enterprise-level workplace platforms. | Micro businesses that need team communication and community building tools without the complexity of enterprise-level collaboration platforms. |
Slack overview
Slack is a team communication platform designed for organized, real-time collaboration. It falls under the business messaging and productivity category, with core features like channels, direct messages, app integrations, and workflow automation.
Slack helps teams streamline internal communication and reduce reliance on email. It’s best for startups, tech companies, and large organizations that need structured, scalable collaboration across departments or time zones.
Slack key features
Features | Description |
---|---|
Channels | Collaborate in topic-specific spaces where you can message teammates, share files, and keep conversations organized. |
Shared Channels | Work with external partners or clients in a secure, shared space without leaving your Slack workspace. |
Workflow Builder | Automate routine tasks like approvals, reminders, or onboarding steps without writing any code. |
Slack AI | Use AI to summarize threads, generate recaps, and quickly find answers in your message history |
Apps & Integrations | Connect tools like Google Drive, Jira, and Salesforce to bring all your work into one place. |
Discord overview
Discord is a voice-first communication platform built for real-time interaction and community building. It sits in the online chat and social collaboration category, offering voice channels, text chat, screen sharing, and moderation tools.
Originally popular with gamers, it's now used by creators, hobby groups, and informal teams. Discord is best for communities that value casual, always-on conversations over structured, work-focused collaboration.
Discord key features
Features | Description |
---|---|
Voice and video channels | Enables real-time group communication and meetings. |
Persistent chat rooms | Organizes ongoing discussions into topic-based channels. |
Role-based permissions | Provides secure, scalable moderation and member management. |
Bots and integrations | Automates tasks and adds functionality via third-party bots. |
Screen sharing and live streaming | Supports presentations and group activities. |
Pros and cons
Tool | Pros | Cons |
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Slack |
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Discord |
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Use case scenarios
Slack excels for teams needing structured, work-focused collaboration, while Discord delivers always-on, voice-first communication for casual groups.
When Slack is the better choice
- Your team needs structured channels to manage multiple workstreams.
- Your team needs integrated tools to streamline project workflows.
- Your team needs automated reminders, approvals, or daily check-ins.
- Your team needs searchable conversations to track project decisions.
- Your team needs a secure, enterprise-ready platform for internal comms.
When Discord is the better choice
- Your team needs always-on voice channels for casual collaboration.
- Your team needs a space for informal or community-driven discussion.
- Your team needs low-friction setup for fast team onboarding.
- Your team needs real-time chat during live events or streams.
- Your team needs flexible roles and permissions to manage large groups.