Slack
51%
arrow_upward3% YoY
#2
Summary
- Slack ranks #2 within the Communication category, maintaining its position month-over-month.
- As of March 2026, 51% of organizations who have a vendor in the Communication category use Slack: up 3 percentage points from last year.
- Slack has the highest adoption among micro-SMB companies (53%), compared to small-to-medium businesses (52%), mid-market (51%), and enterprise (47%).
- Slack key capabilities include channel-based messaging, workflow automation, and third-party app integrations, supporting team communication and collaboration at scale.
Are businesses buying Slack?
Key stats
51%
arrow_upward3% YoY
Enterprise, 46%
32%
1%
#2
#2
Adoption Rates by company size
| Company size | Adoption rate |
|---|---|
| SMB | 52% |
| Mid-market | 51% |
| Enterprise | 47% |
About Slack
Slack is a business messaging platform that organizes team communication into channels, direct messages, and integrations. It connects tools and people across organizations to streamline collaboration and workflows.
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Have feedback?About this data
These insights come from Ramp’s procurement and renewal data, built on real-world transactions observed across our platform. Figures represent aggregated observations from Ramp Procurement and Renewals activity.
| Date | New adopter share | Competitor switch rate | Dominant FTE segment | Adoption rate (Enterprise) | Adoption rate (Mid-Market) | Adoption rate (SMB) |
|---|---|---|---|---|---|---|
| Feb 2026 | 32% | 1% | Enterprise, 46% | 47% | 51% | 52% |
| Jan 2026 | 31% | 1% | Mid-Market, 45% | 46% | 50% | 52% |
| Dec 2025 | 33% | 1% | Mid-Market, 59% | 47% | 50% | 52% |
| Nov 2025 | 29% | 1% | Mid-Market, 61% | 46% | 50% | 52% |
| Oct 2025 | 24% | 1% | Mid-Market, 61% | 46% | 50% | 52% |
| Sep 2025 | 45% | 1% | Mid-Market, 60% | 47% | 51% | 54% |
| Aug 2025 | 49% | 1% | Mid-Market, 58% | 45% | 50% | 53% |
| Jul 2025 | 46% | 1% | Mid-Market, 59% | 45% | 50% | 52% |
| Jun 2025 | 37% | 1% | Mid-Market, 54% | 46% | 49% | 51% |
| May 2025 | 35% | 1% | Mid-Market, 53% | 46% | 49% | 51% |
| Apr 2025 | 44% | 1% | Mid-Market, 56% | 47% | 49% | 50% |
| Mar 2025 | 37% | 1% | Mid-Market, 56% | 49% | 49% | 49% |
| Feb 2025 | 33% | 1% | Mid-Market, 58% | 47% | 48% | 49% |
| Jan 2025 | 36% | 2% | Mid-Market, 58% | 46% | 49% | 48% |
| Dec 2024 | 31% | 2% | Mid-Market, 60% | 48% | 48% | 48% |
| Nov 2024 | 30% | 2% | Mid-Market, 60% | 47% | 49% | 48% |
| Oct 2024 | 34% | 3% | Mid-Market, 58% | 51% | 49% | 48% |
| Sep 2024 | 39% | 2% | Mid-Market, 85% | 52% | 49% | 48% |
| Aug 2024 | 39% | 2% | Mid-Market, 84% | 50% | 48% | 46% |
| Jul 2024 | 32% | 2% | Mid-Market, 84% | 50% | 47% | 45% |
| Jun 2024 | 31% | 2% | Mid-Market, 87% | 53% | 46% | 45% |
| May 2024 | 29% | 2% | Mid-Market, 86% | 49% | 46% | 44% |
| Apr 2024 | 26% | 2% | Mid-Market, 84% | 49% | 47% | 44% |
| Mar 2024 | 24% | 2% | Mid-Market, 85% | 50% | 47% | 44% |
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