Yes. Admins can bulk-reassign outstanding receipt tasks to managers so that follow-up does not fall entirely on finance teams.

Receipts always remain attached to the original charge, even if the transaction is later refunded. This ensures the original documentation is preserved for audits and reporting.

A missing receipt affidavit is a signed statement that employees can submit when they cannot provide a required receipt.

If a receipt is lost or unreadable, the employee should provide details of the transaction (vendor, date, amount, and business purpose) in place of the document, and a manager or administrator should review and approve the exception. For higher-value expenses, the employee should request a duplicate invoice directly from the vendor.

Ramp automatically reminds employees when receipts are missing past the deadline you set in your expense policy. This takes the manual work out of following up and ensures that cardholders are prompted directly with what they need to do.

Receipt requirements often depend on whether the transaction is a recurring subscription or a one-time charge. For recurring subscriptions, companies usually require the initial invoice or contract as documentation, with future charges linked to that same record. For one-time charges, every transaction generally needs its own receipt or invoice.

If an employee uploads the wrong receipt, the receipt should be flagged as incorrect, and the employee must provide the correct documentation. The incorrect and corrected receipts should both remain tied to the transaction so there is a full record for audits.

If receipts are missing at month-end, the affected transactions remain flagged as incomplete and the expense report cannot be considered fully compliant.