What expense category does Five9 fall under?

Audrey CarrollAudrey Carroll, Senior Manager, Accounting, Ramp

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Five9 expenses typically fall under the software expense category, specifically as cloud or Software as a Service (SaaS) subscriptions. Knowing how to categorize Five9 helps keep your books accurate and simplifies managing your software expenses.

Classifying Five9 expenses

When categorizing Five9 expenses, consider these categories:

  • Software expenses: Five9 provides cloud-based contact center solutions, so it can be categorized as a software expense.
  • Cloud/SaaS subscriptions: Since Five9 operates on a subscription model and is hosted as a cloud application, it fits under cloud or SaaS expenses.
  • Operating expenses: Five9 represents an ongoing operational cost, not a one-time capital investment. Thus, it can be categorized here.

Examples of Five9 expenses

Here are some examples of Five9 expenses you might encounter:

  • Monthly subscription fees: Regular payments for access to Five9's services.
  • Upgrade and additional features: Costs for extra functionalities like AI-powered automation or advanced analytics.
  • Integration fees: Expenses for integrating Five9 with other software like Salesforce or Zendesk.

For instance, if you have 10 concurrent users on the Five9 Core plan at $149 per user per month, your monthly expense of $1,490 can be classified under the software or Saas expenses category.

Tax implications of Five9 expenses

When it's time to tackle taxes, keep these points in mind regarding Five9 expenses:

  • Deductible expenses: Five9 subscription fees are usually considered ordinary and necessary business expenses, making them tax-deductible.
  • Operating expenses: Record Five9 costs as operating expenses on your income statement. Maintain detailed records of all Five9-related expenses, including invoices and receipts.

Tax laws can vary, so it's wise to consult with an accountant to ensure you're handling software subscription expenses correctly. Accurate classification and record-keeping of Five9 expenses can simplify your tax filing and keep you compliant.

Let Ramp automate your expense process

Managing software expenses like Five9 doesn't have to be a hassle. Ramp can automate the categorization and tracking of your Five9 expenses, saving you time and reducing errors. With Ramp's automation features, you can keep your financial records accurate and focus more on growing your business.

See how Ramp automates accounting and more

As we scale we need tools that are built to scale with us - we need to see expenses real time, we need to see duplicate spend. These types of insights are important to the health of our business.

Steve Padis

SVP Finance & Strategy, Barry's

The information provided in this article does not constitute legal or financial advice and is for general informational purposes only. Please check with an attorney or financial advisor to obtain advice with respect to the content of this article.

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