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FAQ
Set up your Console, invite staff, connect clients, and assign the access they need. Ramp Academy is a separate destination for training and certification.
Read the setup guideYes. Use the client connection workflow and obtain the client’s authorization. Your Console administrator then assigns staff access.
View connection instructionsUse the Your clients audience filter above. Start with the Ramp overview, a relevant comparison, or a customer story.
View the existing resource centerStart with Ramp’s switching page for accounting partners and the client’s AP workflow. Confirm the migration scope with your Ramp contact.
Explore switching from BILLFind QuickBooks Online, QuickBooks Desktop, NetSuite, Sage Intacct, Xero, and other integration resources under Set up clients. Check the source for plan and configuration requirements.
Explore integrationsConsole roles and client permissions serve different purposes. A Console administrator can assign only the client roles the customer has authorized.
Read about roles and permissionsThe Reporting area covers cross-business spend, efficiency, and AP reporting.
Explore the reporting guideYes, you can download row-level data from a graph.
Read the current export instructionsKeep estimates separate from recorded financial benefits and cost avoidance. Use the source methodology and explain the period and assumptions before sharing a result.
Explore the public calculatorThe Referrals area shows referrals made through the Console and your firm’s partner landing page. If something is missing, contact your accounting partnerships representative.
Read referral tracking instructionsThe partner payout guide explains how to provide bank and tax details and check whether those details have been submitted.
Read payment setup instructionsStart with the existing messaging and announcement guidelines. Ask Partner Marketing about a custom or co-branded asset.
Open messaging guidelinesLooking for something specific?
Tell us the audience, the workflow, and what would help, and we’ll point you to the right resource.