Amplitude overview: a data-backed look

Explore Amplitude’s adoption trends, market share, category benchmarks, and use cases to determine if it’s the right observability tool for your business.

Amplitude logo
Amplitude
4.5/5

Category

Observability

Pricing

Free version available

Best for

Small & medium businesses

2% lower
cost than category average
+14%
QoQ adoption growth
80%
of customers are micro or SMB
20%
of customers are mid-market or enterprise

Amplitude overview

Amplitude is a product analytics platform built to help teams understand user behavior, measure engagement, and optimize retention. It falls under the digital analytics category and is utilized by product, growth, and data teams to track feature usage and customer journeys.

Compared to Mixpanel or Heap, Amplitude emphasizes cross-platform analytics, collaborative dashboards, and advanced cohorting for enterprise-scale insight and experimentation.

How much do businesses spend on Amplitude?

The chart below illustrates average spending on Amplitude across different business sizes.

Mid-market and enterprise businesses demonstrate the highest spending on Amplitude, with quarterly expenditure showing dramatic growth followed by a gradual decline throughout the measured period.

Small and medium-sized businesses tend to maintain relatively stable spending levels, with minor fluctuations over time. Micro businesses show modest spending variations with slight increases in certain quarters.

The data reveals dynamic adoption patterns where larger organizations initially surged their investment in Amplitude's platform before moderating their spending. Mid-tier businesses demonstrate consistent engagement while smaller businesses maintain steady but lower investment levels.

Who is Amplitude best for?

The chart below breaks down Amplitude’s user base by industry and business size.

Small and medium-sized businesses comprise the largest portion of Amplitude's user base, representing the dominant segment of platform adoption.

Micro businesses constitute a significant portion of users, while mid-market and enterprise businesses represent the smallest segment.

Amplitude key features

Event segmentation

  • What it does: Enables analysis of user actions over time by slicing data based on behavior and attributes.
  • Key benefit: Helps teams pinpoint engagement patterns and refine product experiences to drive retention.

Funnel analysis

  • What it does: Tracks user progression through defined conversion paths and identifies drop-off points.
  • Key benefit: Optimizes workflows and funnels, leading to improved conversions and revenue growth.

Retention analysis

  • What it does: Measures repeat usage by showing how often users return after a key event.
  • Key benefit: Aids in understanding and improving user loyalty, reducing churn.

Behavioral cohorts

  • What it does: Groups users based on shared actions or predicted behavior over time.
  • Key benefit: Enables targeted engagement strategies and personalized campaigns that boost effectiveness.

Pathfinding & session analysis

  • What it does: Visualizes real user journeys and session flows across digital experiences.
  • Key benefit: Reveals friction points and opportunities for UX improvements, increasing user satisfaction.

Anomaly detection & alerts

  • What it does: Uses ML to surface unusual metric changes and sets triggers for alerts.
  • Key benefit: Enables proactive monitoring, reducing risk and accelerating decision-making across product teams.

Amplitude pricing

Plan

Price

Key features

Ideal for

Starter

$0/mo

50K MTUs, up to 10M events, Unlimited feature flags, Web Experimentation,

For individuals and explorers getting started

Plus

$49/mo

Behavioral cohorts, Feature tagging, online customer support, Up to 300K MTUs

For small teams finding product-market fit

Growth Plans

Custom pricing

Custom MTU volume, Advanced behavioral analysis, Predictive audiences, Feature Experimentation

For businesses looking to scale

Enterprise Plans

Custom pricing

Custom MTU volume, Cross-product analysis, Assigned account manager

For larger enterprises with complex requirements

Amplitude pros & cons

Amplitude is a good fit if:

  • Your team needs deep insight into user behavior and retention.
  • Your team needs product analytics tied to growth and engagement.
  • Your team needs funnel analysis across marketing and product workflows.
  • Your team needs real-time insights into product usage and performance.
  • Your team needs cohort tools for targeted campaigns and actions.
  • Your team needs data exploration without ongoing engineering dependency.

Consider alternatives if:

  • Your team needs broader support for mobile or offline analytics.
  • Your team needs simpler tools with minimal learning or setup.
  • Your team needs flexible pricing for lower usage or scale.
  • Your team needs native support for session replays or heatmaps.
  • Your team needs embedded analytics or full BI capabilities included.

Time is money. Save both.