October 2, 2025

How do missing receipt affidavits work?

A missing receipt affidavit is a signed statement that employees can submit when they cannot provide a required receipt.

On Ramp, affidavits replace free-form notes with a structured, auditable record that attaches directly to the transaction and syncs into your ERP.

When to use an affidavit

  • A receipt was lost and cannot be retrieved from the vendor
  • An uploaded receipt image is unreadable or incomplete
  • Company policy allows affidavits for lower-value transactions
  • All reasonable attempts to obtain the original documentation have failed

How it works on Ramp

  1. The cardholder opens the flagged transaction in Ramp and selects “Submit affidavit.”
  2. Ramp prompts the employee to provide vendor, date, amount, business purpose, and a signed attestation.
  3. If the transaction requires approval, the affidavit is routed to the designated approver. For auto-approved transactions, it is sent to exception approvers for review.
  4. Once submitted, the affidavit is stored with the transaction as part of the permanent record.
  5. The affidavit is synced into the company’s ERP alongside the transaction, ensuring it appears in financial records and during audits.
  6. Admins can search for transactions with affidavits in the Card Transactions table by applying the “Has Receipt Affidavit” filter.

Availability

  • Available to businesses on Ramp’s Plus pricing tier
  • Supported on web, mobile web, and the Ramp mobile app (latest version required)

Best practices

  • Use affidavits only when receipts cannot reasonably be provided
  • Limit affidavits to small-dollar transactions through policy thresholds
  • Review affidavit usage logs to ensure they are not replacing legitimate receipts
  • Train employees to attempt vendor reissue first before submitting an affidavit
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