LastPass review: A data-backed look

Explore LastPass’s adoption trends, market share, category benchmarks, and use cases to determine if it’s the right authentication tool for your business.

LastPass logo
LastPass
4.4/5

Category

Authentication Tools

Pricing

Free version available

Best for

Small & medium businesses

22% higher
cost than category average
+2%
QoQ adoption growth
71%
of customers are micro or SMB
29%
of customers are mid-market or enterprise

LastPass overview

LastPass is a password manager that stores, autofills, and shares login credentials securely. It falls under the identity and access management category. Its core value is simplifying password storage and access for individuals and teams. LastPass suits users who want cross-device syncing and basic admin controls.

Compared to Bitwarden or 1Password, it offers ease of use but has faced trust concerns due to past security breaches.

How much do businesses spend on LastPass?

The chart below illustrates average quarterly spending on LastPass across different business sizes.


Mid-market and enterprise businesses demonstrate the highest spending on LastPass, with quarterly expenditure showing a dramatic decline followed by a steady recovery throughout the measured period.

Small and medium-sized businesses maintain moderate spending with consistent upward growth over time. Micro businesses show relatively stable spending with slight fluctuations, including a modest peak before declining in the final quarter.

Who is LastPass best for?

The chart below breaks down LastPass’s user base by industry and business size.


Small and medium-sized businesses represent the largest portion of LastPass's user base, making up the dominant segment of platform adoption.

Micro businesses constitute a significant portion of users, while mid-market and enterprise businesses represent a substantial but smaller segment.

LastPass key features

Password Vault

  • What it does: Stores encrypted usernames, passwords, notes, and form data in one place.
  • Key benefit: Centralizes credential management to save time and reduce login errors.

Autofill & Autosave

  • What it does: Automatically fills login fields and saves new credentials as you browse.
  • Key benefit: Speeds up logins and ensures no credentials are lost or reused unnecessarily.

Multi-Factor Authentication (MFA)

  • What it does: Supports MFA via SMS, authenticator apps, or hardware keys.
  • Key benefit: Adds an extra layer of protection against unauthorized access to your vault.

Dark Web Monitoring

  • What it does: Scans your stored credentials for exposure in known data breaches.
  • Key benefit: Alerts you early to compromised accounts so you can take action quickly.

Emergency Access

  • What it does: Lets you grant trusted contacts access to your vault in emergencies.
  • Key benefit: Ensures important credentials aren’t lost in case of illness or other events.

Cross-Platform Sync

  • What it does: Syncs data across devices and browsers with extensions and mobile apps.
  • Key benefit: Enables consistent, secure access to your passwords from any device.

LastPass pricing

Plan

Price

Key features

Ideal for

Free

$0

Unlimited password storage, 1 device type (computer or mobile), save & autofill, password generator, dark web monitoring, basic password sharing.

Individuals needing basic password management on one device.

Premium

$3/mo

Everything in Free, plus: unlimited device sync, advanced MFA, dark web monitoring, priority tech support, 1GB encrypted storage.

Individuals wanting cross-device sync and advanced features.

Families

$4/mo

6 Premium accounts, family dashboard, shared folders, unlimited password sharing, all Premium features for each member.

Households or families needing secure sharing and management.

Teams

$4.25/mo

Admin console, user management, shared folders, 25 security policies, group management, reporting, all Premium features.

Small teams and startups managing shared credentials.

Business

$7/mo

Everything in Teams, plus: 100+ security policies, SSO, directory integration, LastPass Families for employees, advanced reporting, group management.

SMBs needing advanced admin controls and security policies.

Business Max

$9/mo

Everything in Business, plus: SaaS monitoring, advanced MFA (biometric & contextual policies), enhanced admin controls, extended integrations.

Large organizations needing maximum security & integrations.

LastPass pros & cons

LastPass is a good fit if:

  • Your team needs a simple, cross-platform password manager with autofill.
  • Your team needs built-in dark web monitoring for credential leaks.
  • Your team needs basic MFA support without external tools.
  • Your team needs emergency access options for account recovery.

Consider alternatives if:

  • Your team needs advanced admin tools or enterprise-grade controls.
  • Your team needs to manage passwords across multiple device types on the free plan.
  • Your team needs stronger trust—past security breaches may be a concern.
  • Your team needs responsive support, especially on lower-tier plans.

Time is money. Save both.