Last Sunday evening, the Federal Reserve, Department of Treasury, and the FDIC jointly announced a full guarantee on SVB deposits, providing a significant amount of relief to the start-up and venture community. Over the course of Monday and Tuesday, numerous early reports indicated successful ACH transactions (both pull and push), wire transfers, and payroll debits. While some users faced login issues, these were hopefully temporary technical glitches. If you are having issues accessing your account, we recommend you try switching devices or browsers, or simply change your internet connection if you are attempting to access SVB online.
It also seems that phone support and live customer service for SVB are now operational, available for those unable to access the online portal. And by Tuesday, payments have been observed flowing smoothly both into and out of SVB accounts.
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