Jevons paradox describes the phenomenon that increasing the efficiency of a resource can paradoxically lead to an increase, not a decrease of its usage. This is playing out in in software today: AI-assisted development tools have made it dramatically faster and cheaper to build, and companies are responding by doubling down on automation.
We’re seeing this shift firsthand at Ramp. Our public API, originally built for the needs of large enterprises with dedicated IT teams, is now seeing fast adoption among SMBs and mid-market customers eager to automate more and keep their teams lean. We predict this trend will accelerate, and soon every business will be seeking more ways to fit their unique needs through custom agents and workflows.
The way people will interact with AI agents in the future is still taking shape. Imagine an agent that flags an out-of-policy expense the moment it’s submitted in Slack, or one that listens on a finance team’s shared inbox and kicks off vendor onboarding automatically. Or picture a marketing team spinning up a paid social campaign agent: it provisions Ramp-issued virtual cards to pay for ad placements, enforces budget caps in real time, and reconciles spend back to the right campaign codes in their ERP.
Examples like these once felt out-of-reach—but that future is here. We are on the cusp of a reality where every knowledge worker will have agents working on their behalf. At Ramp, we’re leaning into this shift on two fronts:
- Ramp agents: In July we launched our agents for controllers, designed to help finance teams automate away the redundant parts of their work. This is only the start of what we’re building, and we want you to help build with us.
- Custom agents: Now we’re giving our community the same rails to create their own finance agents. With Ramp MCP, agents can safely take actions such as issuing funds, managing spend, and analyzing financial data. Developers can now design multi-step, multi-system workflows that coordinate across ERPs, CRMs, and workflow tools. Ramp MCP sets the standard for giving agents controlled access to financial actions—making it possible to innovate quickly without sacrificing trust or security.
Today, we're launching the Ramp Developer Community as a space for customers and partners building custom agents to connect with our team and learn from one another. Some of the early use cases we’re most excited about include:
- Spend management: agents that issue and control virtual cards automatically
- Vendor operations: agents that organize documents and manage vendor data on their own
- Financial intelligence: agents that analyze data and proactively surface insights
- Procurement: agents that take on repetitive manual steps in purchasing workflows
The next era of finance will be agentic—and we’re inviting you to build it with us.
Interested in joining? Apply to be a founding member of our new Developer Community. Share what you're excited to explore, and we'll follow up with next steps. We hope to see you there.
“Ramp is the only vendor that can service all of our employees across the globe in one unified system. They handle multiple currencies seamlessly, integrate with all of our accounting systems, and thanks to their customizable card and policy controls, we're compliant worldwide.” ”
Brandon Zell
Chief Accounting Officer, Notion
“When our teams need something, they usually need it right away. The more time we can save doing all those tedious tasks, the more time we can dedicate to supporting our student-athletes.”
Sarah Harris
Secretary, The University of Tennessee Athletics Foundation, Inc.
“Ramp had everything we were looking for, and even things we weren't looking for. The policy aspects, that's something I never even dreamed of that a purchasing card program could handle.”
Doug Volesky
Director of Finance, City of Mount Vernon
“Switching from Brex to Ramp wasn’t just a platform swap—it was a strategic upgrade that aligned with our mission to be agile, efficient, and financially savvy.”
Lily Liu
CEO, Piñata
“With Ramp, everything lives in one place. You can click into a vendor and see every transaction, invoice, and contract. That didn’t exist in Zip. It’s made approvals much faster because decision-makers aren’t chasing down information—they have it all at their fingertips.”
Ryan Williams
Manager, Contract and Vendor Management, Advisor360°
“The ability to create flexible parameters, such as allowing bookings up to 25% above market rate, has been really good for us. Plus, having all the information within the same platform is really valuable.”
Caroline Hill
Assistant Controller, Sana Benefits
“More vendors are allowing for discounts now, because they’re seeing the quick payment. That started with Ramp—getting everyone paid on time. We’ll get a 1-2% discount for paying early. That doesn’t sound like a lot, but when you’re dealing with hundreds of millions of dollars, it does add up.”
James Hardy
CFO, SAM Construction Group
“We’ve simplified our workflows while improving accuracy, and we are faster in closing with the help of automation. We could not have achieved this without the solutions Ramp brought to the table.”
Kaustubh Khandelwal
VP of Finance, Poshmark
