Artificial intelligence is transforming how we work and build software at Ramp. Ramp has used AI for years to provide recommendations, extract insights, and combat fraud. Since our founding, we've embraced AI to build and deliver tools that save our customers time and money.
We are moving from basic automation to a more autonomous finance operations platform that manages the entire spend lifecycle, from purchase order requests to reconciliation during month-end close to budgeting agents. Our goal is to leverage AI to continue saving our customers time and money so they can focus on their missions. These four AI principles guide the way Ramp builds and deploys AI tools to automate finance.
Transparency
- We’re committed to providing meaningful, easy-to-understand information and context to help increase understanding of how our AI systems work and how we use AI.
- We take steps to clearly communicate the rationale behind LLM-generated decisions so customers can understand and validate outcomes.
Robustness, privacy and security
- We’re committed to designing AI systems that are robust and include appropriate measures to help mitigate AI risks, including security and privacy risks.
- We respect individuals’ privacy and data when developing and using AI systems.
- We design models to limit the possibility of unwanted outputs in the first place rather than censoring AI model outputs.
Outcomes, not interfaces
- We see AI as not just an interface but technology embedded in workflows to get things done. Many other AI offerings are thin chat layers on top of a product.
- We believe AI will keep advancing, but it must be grounded in customer needs to provide real value. We’re focused on developing AI that gets work done, uses data responsibly, builds trust through improvement, and is designed safely from the start.
Take ownership
- We give individuals significant ownership of their work and, in exchange, we require everyone at Ramp to care. That means developing and deploying AI systems responsibly and gearing them toward continuous improvement and responsiveness to user feedback.
- We believe AI decisions should be auditable and humans should have the final say over decisions that are irreversible, but AI should guide users toward better context and decisioning over time.
“Ramp gives us one structured intake, one set of guardrails, and clean data end‑to‑end— that’s how we save 20 hours/month and buy back days at close.”
David Eckstein
CFO, Vanta
“Ramp is the only vendor that can service all of our employees across the globe in one unified system. They handle multiple currencies seamlessly, integrate with all of our accounting systems, and thanks to their customizable card and policy controls, we're compliant worldwide.” ”
Brandon Zell
Chief Accounting Officer, Notion
“When our teams need something, they usually need it right away. The more time we can save doing all those tedious tasks, the more time we can dedicate to supporting our student-athletes.”
Sarah Harris
Secretary, The University of Tennessee Athletics Foundation, Inc.
“Ramp had everything we were looking for, and even things we weren't looking for. The policy aspects, that's something I never even dreamed of that a purchasing card program could handle.”
Doug Volesky
Director of Finance, City of Mount Vernon
“Switching from Brex to Ramp wasn’t just a platform swap—it was a strategic upgrade that aligned with our mission to be agile, efficient, and financially savvy.”
Lily Liu
CEO, Piñata
“With Ramp, everything lives in one place. You can click into a vendor and see every transaction, invoice, and contract. That didn’t exist in Zip. It’s made approvals much faster because decision-makers aren’t chasing down information—they have it all at their fingertips.”
Ryan Williams
Manager, Contract and Vendor Management, Advisor360°
“The ability to create flexible parameters, such as allowing bookings up to 25% above market rate, has been really good for us. Plus, having all the information within the same platform is really valuable.”
Caroline Hill
Assistant Controller, Sana Benefits
“More vendors are allowing for discounts now, because they’re seeing the quick payment. That started with Ramp—getting everyone paid on time. We’ll get a 1-2% discount for paying early. That doesn’t sound like a lot, but when you’re dealing with hundreds of millions of dollars, it does add up.”
James Hardy
CFO, SAM Construction Group
