Artificial intelligence is transforming how we work and build software at Ramp. Ramp has used AI for years to provide recommendations, extract insights, and combat fraud. Since our founding, we've embraced AI to build and deliver tools that save our customers time and money.
We are moving from basic automation to a more autonomous finance operations platform that manages the entire spend lifecycle, from purchase order requests to reconciliation during month-end close to budgeting agents. Our goal is to leverage AI to continue saving our customers time and money so they can focus on their missions. These four AI principles guide the way Ramp builds and deploys AI tools to automate finance.
Transparency
- We’re committed to providing meaningful, easy-to-understand information and context to help increase understanding of how our AI systems work and how we use AI.
- We take steps to clearly communicate the rationale behind LLM-generated decisions so customers can understand and validate outcomes.
Robustness, privacy and security
- We’re committed to designing AI systems that are robust and include appropriate measures to help mitigate AI risks, including security and privacy risks.
- We respect individuals’ privacy and data when developing and using AI systems.
- We design models to limit the possibility of unwanted outputs in the first place rather than censoring AI model outputs.
Outcomes, not interfaces
- We see AI as not just an interface but technology embedded in workflows to get things done. Many other AI offerings are thin chat layers on top of a product.
- We believe AI will keep advancing, but it must be grounded in customer needs to provide real value. We’re focused on developing AI that gets work done, uses data responsibly, builds trust through improvement, and is designed safely from the start.
Take ownership
- We give individuals significant ownership of their work and, in exchange, we require everyone at Ramp to care. That means developing and deploying AI systems responsibly and gearing them toward continuous improvement and responsiveness to user feedback.
- We believe AI decisions should be auditable and humans should have the final say over decisions that are irreversible, but AI should guide users toward better context and decisioning over time.
“We're accountable to our funders, our partners, and the families we serve. That accountability starts with how we manage every dollar. Ramp makes it easy for our team to spend wisely, track in real time, and keep overhead low so more resources reach the families navigating infertility.”
Rachel Fruchtman
CFO, Jewish Fertility Foundation
“Each member of our team has an outsized impact due to our focus on using high-leverage tools like Ramp.”
Lauren Feeney
Controller, Perplexity
“With Ramp, we haven’t had to add accounting headcount to keep up with growth. The biggest takeaway is that instead of hiring our way through it, we fixed the workflow so we can keep supporting the organization as we scale.”
Melissa M.
VP of Accounting at Brandt Information Services
“In the public sector, every hour and every dollar belongs to the taxpayer. We can't afford to waste either. Ramp ensures we don't.”
Carly Ching
Finance Specialist, City of Ketchum
“Compared to our previous vendor, Ramp gave us true transaction-level granularity, making it possible for me to audit thousands of transactions in record time.”
Lisa Norris
Director of Compliance & Privacy Officer, ABB Optical
“We chose Ramp because it replaced several disparate tools with one platform our teams actually use—if it’s not in Ramp, it’s not getting paid.”
Michael Bohn
Head of Business Operations, Foursquare
“Ramp gives us one structured intake, one set of guardrails, and clean data end‑to‑end— that’s how we save 20 hours/month and buy back days at close.”
David Eckstein
CFO, Vanta
“Ramp is the only vendor that can service all of our employees across the globe in one unified system. They handle multiple currencies seamlessly, integrate with all of our accounting systems, and thanks to their customizable card and policy controls, we're compliant worldwide. ”
Brandon Zell
Chief Accounting Officer, Notion
