15%
arrow_downward4% YoY
#4
Summary
- JumpCloud ranks #4 within the Identity Providers category, maintaining its position month-over-month.
- As of January 2026, 15% of organizations who have a vendor in the Identity Providers category use JumpCloud: down 4 percentage points from last year.
- JumpCloud has the highest adoption among mid-market companies (22%), compared to enterprise (8%), small-to-medium businesses (12%), and micro-SMB (9%).
- JumpCloud key capabilities include unified directory services, cross-platform device management, and zero-trust network access, supporting centralized identity and access management for distributed workforces.
Key stats
15%
arrow_downward4% YoY
Mid-Market, 59%
14%
36%
#4
#2
Adoption Rates by company size
| Company size | Adoption rate |
|---|---|
| SMB | 12% |
| Mid-market | 22% |
| Enterprise | 8% |
About JumpCloud
JumpCloud is a unified directory platform that provides identity, access, and device management across cloud and on-premises environments. It enables IT teams to manage users, devices, and applications from a single console.
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Have feedback?About this data
These insights come from Ramp’s procurement and renewal data, built on real-world transactions observed across our platform. Figures represent aggregated observations from Ramp Procurement and Renewals activity.
| Date | New adopter share | Competitor switch rate | Dominant FTE segment | Adoption rate (Enterprise) | Adoption rate (Mid-Market) | Adoption rate (SMB) |
|---|---|---|---|---|---|---|
| Jan 2026 | 14% | 36% | Mid-Market, 59% | 8% | 22% | 12% |
| Dec 2025 | 14% | 36% | Mid-Market, 59% | 9% | 23% | 12% |
| Nov 2025 | 11% | 37% | Mid-Market, 57% | 9% | 22% | 12% |
| Oct 2025 | 7% | 36% | Mid-Market, 56% | 9% | 22% | 12% |
| Sep 2025 | 13% | 37% | Mid-Market, 57% | 10% | 22% | 13% |
| Aug 2025 | 10% | 39% | Mid-Market, 55% | 7% | 22% | 13% |
| Jul 2025 | 12% | 40% | Mid-Market, 56% | 12% | 23% | 13% |
| Jun 2025 | 13% | 42% | Mid-Market, 58% | 8% | 23% | 13% |
| May 2025 | 10% | 43% | Mid-Market, 58% | 8% | 24% | 13% |
| Apr 2025 | 11% | 44% | Mid-Market, 56% | 8% | 25% | 13% |
| Mar 2025 | 6% | 46% | Mid-Market, 54% | 9% | 25% | 14% |
| Feb 2025 | 9% | 47% | Mid-Market, 53% | 9% | 26% | 15% |
| Jan 2025 | 13% | 46% | Mid-Market, 50% | 10% | 26% | 16% |
| Dec 2024 | 11% | 46% | Mid-Market, 52% | 16% | 26% | 16% |
| Nov 2024 | 11% | 47% | Mid-Market, 53% | 18% | 26% | 16% |
| Oct 2024 | 19% | 50% | Mid-Market, 53% | 19% | 26% | 16% |
| Sep 2024 | 15% | 50% | Mid-Market, 52% | 19% | 27% | 15% |
| Aug 2024 | 15% | 51% | Mid-Market, 51% | 20% | 27% | 15% |
| Jul 2024 | 25% | 52% | Mid-Market, 50% | 20% | 27% | 14% |
| Jun 2024 | 14% | 47% | Mid-Market, 52% | 20% | 27% | 14% |
| May 2024 | 16% | 43% | Mid-Market, 52% | 23% | 27% | 14% |
| Apr 2024 | 20% | 44% | Mid-Market, 51% | 25% | 26% | 14% |
| Mar 2024 | 12% | 50% | Mid-Market, 57% | 25% | 26% | 13% |
| Feb 2024 | 14% | 33% | Mid-Market, 57% | 30% | 26% | 13% |
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