Teamwork: a data-informed overview

Teamwork overview

Teamwork is a project management solution built specifically for service-based teams and client work. It combines task tracking, time logging, invoicing, and communication in a single workspace.

Designed with agencies and consultancies in mind, Teamwork streamlines both internal coordination and external client management.With built-in features for workload planning, billing, and client access, it’s a strong fit for project-driven organizations that manage multiple deliverables across various stakeholders.

Teamwork key features

Client management

• What it does: Includes built-in CRM tools to store client information, manage interactions, and grant project access.
• Key benefit: Simplifies relationship management for service-based teams handling multiple external stakeholders.

Task and project planning

• What it does: Supports Gantt charts, task dependencies, and timelines to organize and manage projects from start to finish.
• Key benefit: Helps teams map out deliverables clearly and adjust schedules based on workload or deadlines.

Time tracking and invoicing

• What it does: Tracks hours spent on tasks and generates invoices directly within the platform.
• Key benefit: Helps agencies and consultancies to bill clients accurately and manage budgets in real-time.

Collaboration tools

• What it does: Provides team chat, file sharing, and threaded discussions within project workspaces.
• Key benefit: Keeps communication centralized and project-related conversations easily accessible.

Custom workflows

• What it does: Offers customizable templates, task statuses, and reporting formats to suit different industries and teams.
• Key benefit: Enables businesses to tailor their project processes to match how they actually work.

Resource and workload management

• What it does: Displays team availability and task assignments across multiple projects
• Key benefit: Ensures efficient resource allocation and prevents overload by giving visibility into who’s working on what.

Teamwork pricing

How much do businesses spend on Teamwork?

The chart below highlights trends in average monthly spending on Teamwork, providing insights into how businesses budget for this all-in-one workspace and collaboration tool.

Micro-businesses demonstrate volatile spending patterns, starting modestly before experiencing mid-period growth and then declining. This fluctuation suggests smaller teams experiment with expanded usage during busy periods before optimizing their subscription levels, making Teamwork a flexible option that scales with project demands.

Small and medium-sized businesses show the highest initial investment, indicating these organizations view collaboration tools as essential infrastructure. Their spending moderates over time, suggesting these companies found ways to optimize their Teamwork usage through streamlined workflows or refined team access.

Mid-Market and Enterprise organizations demonstrate consistent growth in expenditures. Starting conservatively, these larger companies show steady increases throughout the period, reflecting methodical rollouts across departments and teams rather than dramatic implementation changes.

When evaluating Teamwork, consider how your organization's spending might align with these patterns. Smaller businesses can expect pricing flexibility that accommodates project cycles, while larger organizations may see gradual cost increases as adoption expands across teams.

Who is Teamwork best for?

The chart below illustrates Teamwork's user base distribution across different business segments, showing which organizations find the most value in this platform.

Small and medium-sized businesses form the largest user segment, followed by mid-market/enterprise and very small businesses.

Very small businesses value Teamwork for its comprehensive project management capabilities that scale with growing teams. The platform's integrated approach to task management, time tracking, and client communication makes it ideal for businesses transitioning from basic tools to professional project management.

Small and medium-sized businesses represent Teamwork's primary market. These organizations benefit from its robust feature set that supports complex project workflows, resource management, and team collaboration without requiring extensive IT infrastructure or dedicated administrators.

Mid-market and enterprise organizations appreciate Teamwork as a powerful yet accessible solution that balances advanced functionality with user-friendly design. These companies often choose Teamwork for its ability to handle sophisticated project requirements while maintaining high user adoption rates.

When considering Teamwork, you'll likely find the most value if you're a small or medium-sized business managing complex projects with multiple stakeholders, though the balanced distribution suggests the platform adapts well to organizations of any size seeking comprehensive project management capabilities.

Teamwork pros and cons

Teamwork is a good fit if:

• You manage client work and need built-in time tracking, billing, and invoicing.
• Your team handles multiple client projects and needs clear visibility across them.
• You want clients to have controlled access to projects and tasks.
• Resource planning, workload management, and billable hours tracking are key parts of your workflow.
• You need integrated tools like a built-in CRM and help desk for managing client relationships.

Consider other options if:

• You don’t work with external clients and don’t need billing or time tracking features.
• You prefer a more modern, minimal interface—Teamwork can feel dated in places.
• You want extensive customization or modular views like whiteboards or mind maps.
• You’re looking for a robust free plan—Teamwork’s free tier is limited for professional use.
• You need deep integrations with a wide range of third-party tools—options are more limited than some competitors.

Teamwork alternatives

• Basecamp: A straightforward collaboration platform that combines task tracking, messaging, and file storage in one place. Ideal for small teams that prefer simplicity and minimal setup for project coordination.
• Monday.com: A flexible work OS offering visual project boards, automation, and strong integration support. Best for teams that need customizable workflows and centralized tracking across departments.
• Trello: A Kanban-style task manager with an easy-to-use interface. Great for individuals or teams managing lightweight projects who value visual organization.
• Jira: Tailored for Agile development teams, Jira supports sprint planning, issue tracking, and integration with engineering tools. Best for software teams running structured, iterative workflows.
• Wrike: Offers robust features like workload balancing, real-time dashboards, and advanced analytics. Suitable for growing businesses that require visibility across multiple teams and initiatives.
• Asana: A structured task management platform with timeline views, automation rules, and collaboration tools. Ideal for internal teams managing cross-functional projects and recurring processes.
• ClickUp: An all-in-one project management platform that supports task tracking, built-in time logging, goal-setting, and custom views. A strong choice for teams wanting flexibility and advanced automation.
• Zoho Projects: Integrates seamlessly with Zoho’s ecosystem and includes features like task automation, time tracking, and built-in CRM connectivity. Best for teams already using Zoho products or needing an end-to-end business suite.
• Airtable: A hybrid between a spreadsheet and database, Airtable is great for teams managing structured data with collaborative needs. It supports multiple views and automation for workflows like content planning and inventory tracking.
• Notion: Combines note-taking, database management, and task tracking into a single, customizable workspace. Ideal for startups, remote teams, and content creators looking to manage docs, tasks, and projects all in one place.
• Microsoft Project: A powerful enterprise project management solution offering advanced scheduling, resource planning, and budget control. Best for project managers leading large-scale, deadline-sensitive initiatives.