Inside OnRamp 2025: Highlights from Ramp’s SF customer summit
Customer productivity on Ramp has tripled since 2023, helping companies save more than $10 billion and 27.5 million hours. But Ramp is aiming to 10x those productivity gains in the next two years, Co-founder and CEO Eric Glyman and Chief Product Officer Geoff Charles said during OnRamp San Francisco 2025.
The head-turning goal: 30x productivity on Ramp by 2027. Fueling this spike will be AI copilots and autonomous agents that will replace rule-based automation, which Glyman said is starting to peak.
"When we have software ultimately that thinks the way your team does, we're going to see tasks that today might take a large number of days start to collapse and be completed in less than an hour," Glyman said. "And the result is going to be faster decision-making at companies, fewer bottlenecks, shorter cycles.
"I think this is going to result in a world where you and your teams can do the work that actually got you into finance in the first place — building the business, making the calls on where we should be deploying capital, where we should invest."
Charles explained that many financial processes come down to five steps: trigger, instructions, context, tool, and action. Until recently, software focused on being the tool. With AI, it can now handle the whole process end to end.
That breakthrough will let finance leaders hand off time-consuming operational grunt work — like figuring out how to pay an invoice — to Ramp. In turn, they can focus on the analytical and strategic decisions, like process improvements or budget allocation, that CEOs and boards are looking to finance to lead.
"We worked for the tool; the tool did not work for us," Charles said. But now in the age of AI, we believe that tools can be fully autonomous systems of action."
Ramp’s vision is to shift CFOs’ time away from lower-value tasks toward deeper business analysis and strategic partnership that further companywide goals.
“Our commitment is simple: to help you overcome the operational pressure, continue evolving your role in your company, and harness this incredible technology revolution to lead your company into the future with confidence,” Charles said.
How fraud happens quietly
Former Enron CFO Andrew Fastow, who was at the center of one of the largest corporate accounting fraud scandals, warned of the danger of operating in the “gray area” in his OnRamp keynote. He pointed out that finding loopholes in the rulebook may mean that something is technically allowed, but it’s not without risk. He then held up two items: a CFO of the Year award from CFO Magazine and his federal prison ID, both of which he received in the same year.
His advice for business leaders:
- Even if something is allowed by the letter of the law, consider whether a reasonable person under normal circumstances would consider it acceptable.
- Present concerns as risks to the business (lawsuits, opportunities for misinterpretation) rather than ethical issues.
- Assess whether an approach the company is considering is materially misleading.
Read more on Fastow's tips to prevent fraud.
Customers push Ramp to get better
Ramp Chief Business Officer Colin Kennedy closed by encouraging customers to push Ramp for more. For new, more intelligent, and more comprehensive features that will eliminate operational work to make that 30x productivity increase on Ramp a reality.
“We are here focused on one thing, and that is helping you all run your businesses more effectively,” he said. “Give us feedback, give us input, and we promise to do just that.”
“Ramp is the only vendor that can service all of our employees across the globe in one unified system. They handle multiple currencies seamlessly, integrate with all of our accounting systems, and thanks to their customizable card and policy controls, we're compliant worldwide.” ”
Brandon Zell
Chief Accounting Officer, Notion
“When our teams need something, they usually need it right away. The more time we can save doing all those tedious tasks, the more time we can dedicate to supporting our student-athletes.”
Sarah Harris
Secretary, The University of Tennessee Athletics Foundation, Inc.
“Ramp had everything we were looking for, and even things we weren't looking for. The policy aspects, that's something I never even dreamed of that a purchasing card program could handle.”
Doug Volesky
Director of Finance, City of Mount Vernon
“Switching from Brex to Ramp wasn’t just a platform swap—it was a strategic upgrade that aligned with our mission to be agile, efficient, and financially savvy.”
Lily Liu
CEO, Piñata
“With Ramp, everything lives in one place. You can click into a vendor and see every transaction, invoice, and contract. That didn’t exist in Zip. It’s made approvals much faster because decision-makers aren’t chasing down information—they have it all at their fingertips.”
Ryan Williams
Manager, Contract and Vendor Management, Advisor360°
“The ability to create flexible parameters, such as allowing bookings up to 25% above market rate, has been really good for us. Plus, having all the information within the same platform is really valuable.”
Caroline Hill
Assistant Controller, Sana Benefits
“More vendors are allowing for discounts now, because they’re seeing the quick payment. That started with Ramp—getting everyone paid on time. We’ll get a 1-2% discount for paying early. That doesn’t sound like a lot, but when you’re dealing with hundreds of millions of dollars, it does add up.”
James Hardy
CFO, SAM Construction Group
“We’ve simplified our workflows while improving accuracy, and we are faster in closing with the help of automation. We could not have achieved this without the solutions Ramp brought to the table.”
Kaustubh Khandelwal
VP of Finance, Poshmark
