- SAP Concur at a glance
- BILL at a glance
- Concur vs BILL: How the features compare
- User reviews on G2
- Key considerations when comparing Concur and BILL
- Pricing: What you’ll actually pay
- Ramp: The smarter alternative
SAP Concur and BILL are two recognizable names in spend management, but they were built for very different needs. Concur is rooted in enterprise travel and expense, while BILL focuses on automating AP/AR and vendor payments.
Finance teams often find themselves weighing two extremes: a heavyweight system with long implementations, or a lighter tool that struggles with complexity. Below we’ll compare Concur and BILL on features, pricing, and user sentiment — and explain why Ramp is top alternative solution to consider.
SAP Concur at a glance
Concur is built for global enterprises that need tight travel and expense controls. It offers advanced compliance policies, ERP integrations, and multi-currency support. For companies managing complex travel and spend worldwide, it delivers scale.
But that depth comes at a cost. Users often describe the interface as clunky and unintuitive. Implementations take months, and ongoing administration usually requires dedicated staff. For smaller or faster-moving businesses, Concur can feel like too much system for too little return.
BILL at a glance
BILL began as an AP automation platform and has expanded to include corporate cards and expense management with its Spend & Expense product. It’s popular with SMBs and mid-market companies thanks to its easy setup, vendor payment workflows, and strong accounting integrations.
Still, BILL isn’t without gaps. Users report friction with partial payments, vendor onboarding, and technical hiccups. And while it covers AP and basic expenses well, it wasn’t built for global travel or complex expense policies — making it best suited for smaller finance teams.
Concur vs BILL: How the features compare
When you put Concur and BILL side by side, the trade-offs become clear. Concur is built for enterprise control, while BILL is designed for SMB-friendly automation. Ramp takes a different approach: combining automation, visibility, and cards in one platform that scales with you.
| Feature | Concur | BILL | Ramp |
|---|---|---|---|
| Expense capture/reporting | ✓ | ✓ | ✓ |
| Corporate / virtual cards | ✗ | Limited | ✓ |
| Approval workflows | ✓ | ✓ | ✓ |
| AP / invoice automation | ✓ | ✓ | ✓ |
| ERP / accounting sync | ✓ | ✓ | ✓ |
| Travel booking | ✓ | ✗ | ✓ |
| Analytics / visibility | ✓ | ✓ | ✓ |
| Pricing model | Enterprise contracts | Subscription tiers | Free plan, $0 per seat |
Ramp customers save an average of 5% annually through automated insights — from catching duplicate subscriptions to negotiating vendor rates.
User reviews on G2
On G2, both Concur and BILL receive solid ratings overall, but the feedback highlights very different user experiences. Concur is valued for its compliance and ERP integrations, but many reviewers describe it as slow and difficult to use. BILL scores higher for ease of use and AP automation, though customers frequently mention issues with vendor onboarding and payments.
SAP Concur
- Overall score: 4.0/5
- Pros: advanced controls, global compliance, ERP integrations
- Cons: steep learning curve, slow workflows, heavy admin overhead
BILL Spend & Expense
- Overall score: 4.5/5
- Pros: easy invoice processing, strong AP automation, accounting sync
- Cons: partial payment issues, vendor setup friction, occasional tech glitches
Key considerations when comparing Concur and BILL
Both Concur and BILL can help manage business expenses, but the day-to-day experience is very different. Here’s where most finance teams see the biggest differences:
- Implementation: Concur projects often take months and require IT or consultants. BILL is faster to roll out but limited in scope.
- Admin load: Concur demands ongoing maintenance and dedicated oversight. BILL is easier to manage but can create extra work when sync or payment issues arise.
- Scalability: Concur is built for global enterprises with complex needs. BILL is better for SMBs and mid-market companies, but it struggles to support more advanced operations.
The trade-off is clear: one platform is heavy and complex, the other is easier but limited. Many teams end up looking for something in between.
Pricing: What you’ll actually pay
Cost is another area where the difference shows.
- Concur: enterprise contracts with layered implementation, training, and support fees. Costs often go well beyond the software license.
- BILL: subscription pricing for AP and Spend, with charges that rise as you add features or scale headcount.
Ramp offers a free plan at $0 per seat — with unlimited cards, automation, and integrations included.
Ramp: The smarter alternative
Concur and BILL take very different approaches, but both leave gaps for finance teams. Ramp was built to close them. Instead of forcing a choice between enterprise complexity or limited automation, Ramp gives companies a single platform to manage all spend — without extra overhead.
What makes Ramp stand out is how much it takes off finance teams’ plates. Manual tasks like chasing receipts, reviewing reimbursements, and reconciling spend are handled automatically. That frees up time to focus on strategy, while also surfacing insights that directly reduce costs.
On G2, Ramp consistently earns higher ratings than both Concur and BILL:
- Ramp: 4.8/5
- BILL: 4.4/5
- Concur: 4.0/5
What finance teams get with Ramp
- Unified platform: expenses, bills, cards, and travel in one place
- Unlimited corporate and virtual cards: real-time controls built in
- Automation at the core: receipts matched instantly, policies enforced up front, reconciliation done automatically
- Savings built in: duplicate subscriptions flagged, vendor rates negotiated, average customer savings of 5% annually
- Deep integrations: QuickBooks, NetSuite, Xero, Sage, plus HR and collaboration tools
Ramp is built to do more than manage expenses — it’s designed to help finance teams work smarter, spend less, and scale faster.
Explore the Ramp platform and see how it can transform the way your business spends.
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