Freshworks is a company that provides customer engagement software to businesses of all sizes. With a focus on improving customer experience, Freshworks offers a range of products and services that help companies streamline their operations, enhance customer support, and build strong relationships with their clients.
- Freshdesk: A cloud-based help desk software that allows businesses to manage their customer support queries efficiently.
- Freshservice: An IT service management tool that enables businesses to provide exceptional internal IT support to their employees.
- Freshsales: A customer relationship management (CRM) platform that helps businesses in managing their sales processes effectively.
- Freshchat: A messaging platform that facilitates real-time communication between businesses and their customers, allowing for quick issue resolution and proactive customer support.
- Freshmarketer: An all-in-one conversion rate optimization (CRO) tool that helps businesses optimize their website and improve customer engagement.