Zendesk, Inc. is a customer service software company based in San Francisco, California. The company provides a customer service platform designed to bring organizations and their customers closer together. Zendesk serves over 150,000 customers in over 160 countries, including companies such as Airbnb, Uber, and Slack. The company's platform includes tools for customer support, sales, and engagement.
- Zendesk Support: a customizable help desk that is designed for businesses of all sizes to provide better and more efficient customer service.
- Zendesk Chat: a live chat software that allows customers to communicate with businesses in real-time on websites and mobile apps.
- Zendesk Talk: a cloud-based call center software that enables businesses to provide phone support to customers.
- Zendesk Explore: an analytics tool that provides companies with insights into their customer support and sales performance.
- Sunshine: a customer relationship management (CRM) platform that provides businesses with a complete and unified view of their customers.