Why Snapdocs closed the books on Brex, Expensify, and Bill.com
“We no longer have to comb through expense records for the whole month—having everything in one spot has been really convenient. Ramp's made things more streamlined and easy for us to stay on top of. It's been a night and day difference.”
Senior Accounting Associate, Snapdocs
Once a month, Fahem Islam used to clear his calendar. As the Accounting Associate responsible for AP, month-end close, and payroll at Snapdocs, Fahem was managing five separate tools: Amex and Brex for corporate cards, Expensify for reimbursements, Bill.com for vendor payments, and Tropic for procurement. None of them talked to QuickBooks cleanly. Each had its own approval logic, its own reconciliation ritual, its own tax on the team's time.
Today, Fahem is in and out of Ramp in 10 to 15 minutes a day. The afternoon he used to block off for month-end reconciliation now takes under 30 minutes.
Three tools. Zero harmony. A month-end that wouldn't end.
Snapdocs' finance stack had grown organically over the years, and the friction had grown with it. Amex and Brex handled corporate cards. Expensify processed employee reimbursements. Bill.com ran vendor payments. Tropic managed procurement. Together, they formed a system that technically covered everything and practically made nothing easy.
"We were looking for a way to streamline our AP and reimbursement items," says Fahem Islam, who runs AP, month-end close, and payroll at Snapdocs. "Previously with Brex and Expensify, we had to do a lot of manual syncing on our end."
The approval problem compounded it. Without a centralized control layer, routing expenses to the right approvers required constant improvisation — and produced a persistent backlog. "We didn't have a streamlined approval process for employee spending, and it wasn't always easy to get the correct people to approve necessary expenses," says Fahem. For a lean team already running at capacity, that backlog had nowhere to go.
"At month end, there were lots of manual processes we had to complete to get expenses fully synced into QuickBooks. It took a lot of legwork to get that all figured out before Ramp."
— Fahem Islam, Sr. Accounting Associate, Snapdocs
Five tools, one painful month-end, and no clean path forward. Something had to give.
One platform, one source of truth, and a QuickBooks sync that actually works
When Fahem's team began evaluating options, two things put Ramp at the top of the list: the depth of its QuickBooks integration, and a level of approval customization neither Brex nor Expensify could match.
"We loved the fact that Ramp has the ability to fully sync up with QuickBooks," says Fahem. But the approval controls sealed it. Snapdocs needed the ability to route different expense types to different approvers depending on context like team, amount, and/or circumstance.
"We didn't have that level of control with Expensify or Brex. That was a huge deciding factor for switching to Ramp."
— Fahem Islam, Accounting Associate, Snapdocs
Ramp's pace of product development was the third factor. "Every time I log into Ramp, I see you rolling out a new feature," says Fahem. For a team that had spent years working around tool limitations, a platform that might actually keep pace with their needs was reason enough to commit. Ramp wasn't just solving today's problems. It was building toward the ones tomorrow might bring.
From a monthly marathon to a 15-minute daily routine
Fahem knew things were different the first time month-end came and went without clearing his calendar.
24 hours/month reclaimed
Month-end used to mean hours of manual work across every corner of the finance stack. Reconciliation alone took 5 to 6 hours. On Ramp, the same close takes under 30 minutes. The GL coding that once had to happen by hand now runs automatically for 84% of transactions, and bill uploads that used to require manual data entry process through OCR in seconds.
Across it all, Snapdocs gets back roughly 24 hours every month that used to go toward keeping the books current.
Fahem no longer has to comb through a month's worth of expense records to close the books. "Having everything in one spot has been really convenient," he says. "It's been a night and day difference." The work that used to consume an afternoon now fits inside a morning routine.
"I spend maybe 10 to 15 minutes in Ramp every day, and I know that we're set. That puts my mind at ease — knowing that I need to put minimal time into Ramp to have it take care of our needs."
— Fahem Islam, Sr. Accounting Associate, Snapdocs
A leaner stack that pays for itself
Shifting select vendors from ACH to virtual card payments has generated meaningful cashback that simply didn't exist before. "That has resulted in a lot more cash back than what we were seeing with our previous process," says Fahem. Platform savings from consolidating the stack have added to that, and Ramp's spend controls account for the largest share of savings to date. Per Ramp platform data, the combined total across cashback, platform consolidation, and controls exceeds $1.1M in savings since switching to Ramp.
A platform the whole company can build on
With controls and spend programs built into the platform, Snapdocs has started thinking differently about how cards can work across the organization. "We're open to getting a bit more creative with our card issuance," says Fahem. "Another feature we utilize is spend programs." For a recent company-wide kickoff, that meant setting up individual virtual cards for every employee attending — a move that kept spending organized without adding work for the finance team.
"Not to sound too much like an ad — but in all aspects, Ramp has been a massive improvement for our company, full stop."
— Fahem Islam, Sr. Accounting Associate, Snapdocs
For a finance team that once measured month-end in hours and managed five tools to do it, the change runs deeper than any single metric. Fahem doesn't clear his calendar for month-end anymore. What used to be the most demanding day of the month is now just another Tuesday.
